Shipping Policy
At SIRA LTD, we are committed to ensuring that your products are delivered promptly and efficiently. This Shipping Policy outlines how we handle the shipping of orders, including estimated delivery times, shipping rates, and tracking information.
Processing Time
Once your order has been placed and payment has been confirmed, we will begin processing it. We aim to dispatch all orders within 2 business days. However, during peak seasons or holiday periods, processing times may be extended. You will receive an email notification with tracking information once your order has been shipped.
Domestic Shipping
We offer standard and expedited shipping options for customers within the United Kingdom. Standard shipping typically takes 3-5 business days, while expedited shipping takes 1-2 business days. Please note that delivery times may vary depending on your location.
International Shipping
We also offer international shipping to selected countries. International shipping times vary depending on the destination and the shipping method chosen at checkout. Customers are responsible for any customs duties, taxes, or import fees that may apply to their order.
Shipping Rates
Shipping rates are calculated based on the weight and dimensions of your order, as well as the shipping destination. The shipping cost will be displayed at checkout before you confirm your purchase.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package online. Please note that it may take up to 24 hours for the tracking information to update after the package has been dispatched.
Delivery Issues
If your package is delayed, lost, or damaged during shipping, please contact us at
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info@siralimited.com. We will work with you and the shipping carrier to resolve the issue as quickly as possible.
Changes to Shipping Address
If you need to change the shipping address after placing your order, please contact us immediately. We can update your shipping address as long as the order has not already been processed and shipped.
Contact Information
If you have any questions or concerns about our Shipping Policy, please reach out to us:
- Email: info@siralimited.com
- Phone: 07301380609